Ship Your Prodcuts From Our local US Warehouse directly for all U.S order.

Shipping Policy
Enjoy fast, FREE shipping on every U.S. order.

Buy all of your PARD prodcuts online without any extra expense. If you’re in the U.S., select free shipping at checkout and we’ll deliver produts directly to your door at no cost to you!

Since we’re one of the few online stores offering free shipping on all U.S. orders, we ask that you review the full details below prior to your purchase. Check our FAQ page for other common questions or contact us for a quick chat about your order.

Shipping Methods
Shipping estimates are for the continental U.S. Please add between 1-3 additional days for Alaska and Hawaii.

Shipping Method

All standard orders are processed and shipped within 1 to 3 business days. Shipments within the continental U.S. typically arrive within 3-8 business days from the date of shipment, not including Alaska and Hawaii. Please note these dates are estimated by the shipper and are not guaranteed.

Your package will be shipped via UPS . Once your package is shipped, you will receive a shipment notification via email with your tracking number and a link to the carrier’s website to track your package.

During busy times, such as holidays or site-wide sales, it may take up to two or three days to process an order.

Freight Forwarders
If you ship your order to a freight forwarding company, PardStore.com cannot be held liable for any transaction with a forwarding company. Once delivery is confirmed by UPS or USPS, PardStore.com is no longer liable for the package. Please be aware that items purchased from PardStore.com are only warranted within the United States.

Undelivered, Missing and Damaged Packages
Lost, Stolen and Damaged Packages
Please report lost, stolen or damaged packages to our Customer Care Team immediately so we can begin investigating the issue. Lost, stolen or damaged shipments must be reported within 14 days of the shipment’s estimated delivery date.

When reported damaged packages, photos showing damage to the shipping box will be requested at the request of the shipping courier.

Refused/Undeliverable Packages
If for some reason your package is refused or undeliverable, you will be charged a $15 fee for UPS and USPS packages. Please double-check that your shipping address is correct before you place an order to avoid incurring this fee.

Change of Address after Shipment
Due to our highly automated system, orders placed at PardStore.com are started within minutes of placement, making changes very difficult to implement. For this reason, address changes after an order has been placed are not available at PardStore.com, except in very special circumstances. Due to new rules with our carriers, we are rarely able to make it happen. We apologize for this inconvenience.

If you need to change the delivery address of your package after it has been shipped, please note that there is a $15 fee to re-route the order if this is an option. This option is only available for UPS orders (excluding UPS Surepost) and they are rarely able to offer this option. Please note that any change in address will delay the arrival of your package and is not guaranteed.

If a package cannot be delivered due to an incorrect address, it may be returned to us as undeliverable and a $15 return to sender fee ($30 fee for international orders) will be assessed. Many misaddressed packages are lost in transit, in which case there will be no refund. When there is a fee assessed, it is because PardStore.com is charged a fee by the shipping service (UPS, USPS, DHL or other) when packages are returned to us as undeliverable. Any shipping fees paid at the time of order are non-refundable, as PARDSTORE.COM does cover some of the cost involved in outbound shipping. To avoid this charge, please ensure your shipping address is correct before placing your order. Thank you for your understanding.